Home » Choosing a Good Air Conditioning Repair Service Provider

Choosing a Good Air Conditioning Repair Service Provider

A working air conditioning system is essential for your home all year round. A poorly working air conditioner can cause inconsistent temperatures, making your family uncomfortable. Work with a reputable AC repair company that provides quality service, so your air conditioner won’t unexpectedly break down.

Berner Air Conditioning & Heating offers expert HVAC services and AC repair in New Orleans, St. Tammany, and Jefferson. We have over 20 years of experience fixing and repairing all makes and models of air conditioners. Our HVAC company has also won the Angie’s List Super Service Award for exceptional service and superior value.

Homeowners don’t have to feel overwhelmed in their search for a good service provider offering professional AC repairs. What questions should you ask before hiring an AC repair company? This article discusses how to choose the right air conditioning repair service provider for your home. 

Guide to Choosing the Right AC Repair Company for Your Needs

1. Read Online Customer Reviews

Start by reading online customer reviews for the air conditioning repair company. A small amount of research can save you a great deal of trouble and money. Homeowners often leave a review if they have had a great experience with their service.

Some popular review websites include Google, Yelp, and the Better Business Bureau. While checking the reviews, look for signs of a positive experience and a quick turnaround time. If the AC repair company does not have any online reviews, ask them for the contact information of their past clients.

2. Ask About Service Guarantees

Many air conditioning repair companies offer a guarantee on parts but not on their services. A good service provider should do the job for free if the air conditioner fails again after repair. Before working with a company, ask about their warranty and how long the service guarantee lasts.

3. Ask About Insurance

A professional air conditioning repair company should have business insurance. Insurance provides coverage to an AC repair contractor for on-the-job accidents and injuries. The technicians must have insurance coverage before performing any type of repair.

If any mishap or injury occurs on your property, you may be liable if the company does not have insurance. Also, ask if the technicians have valid licenses and certifications. Only allow trained and experienced companies to repair your AC unit.

4. Ask About Business Hours

An air conditioner can stop working anytime, including outside of regular business hours. Before building a relationship with an AC repair service provider, ask about emergency services. Many HVAC companies provide same-day or 24/7 repair services.

Additionally, ask the company if they charge extra fees for AC repair outside of their regular hours. If the fees are too high, it may not be economical to work with that company. You should also inquire about their emergency response time and how fast the technician will arrive.

5. Ask About Their Experience

An air conditioner has many complex and expensive parts, so it’s crucial to work with an experienced AC repair contractor. Hiring certified HVAC technicians with extensive knowledge will ensure your air conditioner is in good hands.

The best AC repair service provider is one with years of experience in the industry. Most experienced and professional repair companies have branded vehicles with uniformed technicians. Their HVAC experts will have the skills to accurately diagnose and repair your AC system. 

6. Look for Good Customer Service

First impressions matter when it comes to working with an air conditioning repair company. What was the response you received when you first contacted the AC repair company? If the staff was courteous and understood your problem, that’s a good sign.

Besides providing answers to your questions, trained technicians can also provide support over the phone. The HVAC technicians must be able to explain options and recommendations to you in simple words. A reliable company should offer fast service depending on the urgency of the repair. 

Consequences of Choosing the Wrong Contractor

Frequent AC Breakdowns

An untrained technician can cause more damage to a broken AC system. An air conditioner needs precise workmanship and attention to detail. A faulty repair can lead to frequent breakdowns and shorten the lifespan of your AC unit. 

Improper Installation

During repair, if the technician removes the AC unit, they must know how to install it correctly. A bad contractor may not hire NATE-certified technicians with extensive training. Improper air conditioning installation can lead to poor water drainage and poor airflow. 

Inefficient Unit

A bad repair job can make your air conditioner unreliable. Inefficient air conditioning systems have to work harder, which can result in higher bills. A technician without experience may not know the procedures to make your AC unit operate smoothly. 

Lack of Maintenance

An air conditioner requires routine annual maintenance. Professional maintenance ensures your air conditioner stays in good working condition. An uncertified technician may not know how to tune your AC system. 

Voided Warranty

Air conditioners have warranties that cover repairs during malfunctions. If the HVAC contractor uses the wrong or generic parts, it can void the manufacturer’s warranty. Furthermore, incorrectly installed hardware or electrical wiring can cause severe damage to your AC.

Berner Air Conditioning & Heating’s Professional AC Repair Service

Our HVAC team understands how vital it is to have a functioning AC system in Louisiana. We have fully stocked trucks ready to assist you when you need us. At Berner Air Conditioning & Heating, we provide safe and dependable air conditioner repair services.

If your air conditioner is giving you trouble, do not hesitate to call us. Mechanical problems typically worsen rather than improve, making repairs more difficult and expensive. Maintaining your AC system and performing sensible repairs will prevent breakdowns and component failures.

Our HVAC technicians can repair and make sure your AC runs in an energy-efficient manner. If you are looking for a good air conditioning repair service provider, we can help. Our HVAC company has excellent reviews and testimonials with an A+ business rating.

Contact us at Berner Air Conditioning & Heating in New Orleans, LA, today to schedule an appointment for expert AC repair. Call us at (504) 822-8080